Position Overview
This position is for an inside sales representative who serves as the first point of contact for our sales activities.
You will reach out via phone or email to respond to inquiries and requests for materials received through our website, as well as to leads generated at trade shows, to identify customers’ challenges and needs. Based on this information, you will pass sales opportunities on to the field sales team, playing a critical role in driving order growth. Our clients span a wide range of industries, including construction, real estate, manufacturing, and government agencies, allowing you to contribute to the digital transformation (DX) efforts of various companies.
No prior sales experience is required. We provide comprehensive support, including prepared scripts, email templates, and a training program, creating an environment where even those with no prior experience can confidently take on this challenge. We also accommodate work schedules of 3 to 4 days per week and reduced-hour shifts, and we welcome applicants who wish to balance this role with a side job or childcare responsibilities.
Scope of Work
● Follow-up via phone or email on leads from inquiries and requests for materials, as well as business cards collected at trade shows
● Creating and maintaining target lists, and reaching out to new prospects (via phone calls, emails, and contact forms)
● Identifying customer challenges and passing leads to field sales for business meetings (scheduling appointments)
● Nurturing prospects who have not yet reached the consideration stage (maintaining ongoing contact)
● Entering and managing activity logs and customer information in CRM/SFA systems
● Monitoring and reporting key metrics such as number of calls, connection rates, and number of appointments secured
● Proposing improvements to call scripts and email templates
Reporting Line
Reports to: General Manager, Solution Management Department – General Manager, Sales Division
Eligibility Requirements
MUST (Required)
● At least one year of professional work experience (any industry or job type)
● Basic computer skills (email, Excel/spreadsheets, chat tools)
● Comfortable communicating via phone and email
● Able to work in person at the Tokyo office
WANT (Desired Qualifications)
● Experience in inside sales, cold calling, call center operations, or corporate sales
● Experience in sales or customer success for SaaS or IT tools
● Work experience in the construction, real estate, or surveying industries
● Experience using CRM/SFA systems (e.g., Salesforce, HubSpot)
● Certifications such as Construction Management Engineer or Real Estate Broker
Ideal Candidate Profile
● Individuals who share the vision, mission, and values of nat
● Individuals capable of open communication
● Individuals who are not afraid to fail and can take proactive action
● Individuals capable of responding flexibly and thoughtfully
● Individuals who can analyze data and drive their own improvement cycles
● Individuals who take the initiative to solve problems and can engage others in the process
Employment Type
Contract Employee (Fixed-Term Employment)
Contract Term: 6 months (Renewal possible / Renewal is standard)
*Regular employee conversion program available
3–4 days per week / 4–8 hours per day on a shift schedule Negotiable between 10:00 a.m. and 7:00 p.m. (60-minute break for shifts exceeding 6 hours of actual work)
Workdays and hours will be determined during the interview
Overtime: Generally none
3–4 days off per week, depending on the shift schedule
Salary
Hourly wage: 2,000 yen and up (determined based on experience, skills, and previous salary)
Pay raises: Once a year (reviewed upon contract renewal)
A separate performance-based incentive program is available.
About Applying
Please include the information listed below and attach the required documents, then send an email to recruit@ natincs.com.
- Email Subject and Body: Desired Position and Your Name
- Required Documents: Resume and Work History (documents that clearly outline your experience and professional achievements)
We will review your application based on the documents you have submitted.
We will notify you of the results within 5 business days.
(We will contact you regardless of whether you are selected or not.)
