Position Overview

As a Business Operations Specialist supporting the sales organization, you will be responsible for operational tasks that ensure the smooth running of sales activities, including customer and project management, preparing various documents, and responding to inquiries.

Initially, you will focus primarily on sales support duties. As you identify challenges through your daily work, you will also work to streamline workflows, create manuals, and improve operational efficiency by leveraging AI tools and various SaaS solutions. We expect you to collaborate closely with the sales team to go beyond mere administrative tasks and work together to build more efficient and reproducible business processes.

Scope of Work

• Management of customer and opportunity information using Salesforce and internal systems
• Preparation and verification of quotations, delivery notes, invoices, and other related documents
• Handling customer inquiries (email and phone)
• Collaboration with sales team members and various support tasks
• All administrative and operational tasks related to sales activities
• Coordination and Collaboration with Related Departments
• Preparation of Materials and Management of Various Documents
• Manual Creation and Updates
• Review of Business Workflows and Proposals for Improvement
• Promoting Operational Efficiency Through the Use of AI Tools and Various SaaS Solutions
• Promoting the Standardization and Systematization of Operations
  
  *We expect you to initially focus on operational tasks centered on sales support, while also working on process improvement and systematization.

Reporting Line

Business Operations Department / Report to SA

Eligibility Requirements

MUST (Required)

• At least one year of professional experience
• Practical experience in sales administration, sales assistance, back-office operations, and similar roles
• Experience handling emails and phone calls in a business setting
• Basic computer skills (Google Workspace, Microsoft Office, etc.)
• Someone who can prioritize and manage multiple tasks simultaneously
• Someone who can communicate effectively with stakeholders both inside and outside the company
• Someone who can perform their duties reliably while maintaining a focus on accuracy

WANT (Preferred Qualifications)

• Experience in sales administration, sales assistance, and back-office operations
• Experience using CRM tools such as Salesforce
• Experience in streamlining business processes and improving operations
• Experience in improving operational efficiency using AI tools
• Work experience at SaaS and startup companies
• Experience in manual creation and operational design
• Experience in improving sales processes and establishing operational systems

Ideal Candidate Profile

• People who share our Vision, Mission, and Values
• Someone who finds fulfillment in supporting the sales team
• Someone who can perform their duties accurately and meticulously
• Someone who can take the initiative while collaborating with others
• Individuals who are open to new initiatives, such as business process improvement and the use of AI

Employment Status

正社員

Salary

Estimated Annual Salary: 3.5 million to 5 million yen
Monthly Salary: 292,000 to 417,000 yen
Base Salary: 216,000 to 309,000 yen
Includes a fixed overtime allowance of 76,000 to 109,000 yen per month (based on 45 hours)

About Applying

Please include the information listed below and attach the required documents, then send an email to recruit@ natincs.com.

• Email Subject and Body: Desired Position and Your Name
• Required Documents: Resume and Work History (documents that clearly outline your experience and professional achievements)

We will review your application based on the documents you have submitted.
We will notify you of the results within 5 business days.
(We will contact you regardless of whether you are selected or not.)